feedback & suggestions
Feedback really helps, it gives potential customers the confidence to buy and provides us with useful information and ideas on how to continue improving our products and service. We’d be very grateful if you could share your feedback and ideas.
Jeff from Florida
I just wanted to say “Thank You” for my recent purchase, The Hoover bldg. It looks just GREAT!! The detail work is […]
Paul from London
Many thanks for sending the replacement mast. What a brilliant company! Kind regards Paul
Gordon from Newcastle upon Tyne
Thank you very much. We received it within the last hour and absolutely love it!
Richard from UK
Art Lovers House delivered safely today in perfect condition as always. It’s going to delight my daughter on Christmas Day .Your service […]
Christian from Germany
Just received them! Gorgeous as usual! Thank you very much for your kind help and have a great week,
Rosie from UK
the model is amazing – its my 4th purchase and they just get better and better – thanks
Patrick from London
Models arrived today, Robert. Both excellent. Thks for the usual professional service.
Paul from London
Just received London Cityscape safe and sound. It’s even better than expected and I am very pleased.
Linda from Reading
Thank you very much. The order arrived today. Beautifully wrapped and prompt service.
Georg from Chicago
Received! Very much appreciated. Keep up the good work, it doesn’t go unnoticed. Good health to you & yours.
Barry from Cheltenham
Many thanks for the absolutely superb recreation of the East Stand facade. I now need to buy a better display cabinet to […]
June from London
The model of the Helsinki Train Station arrived yesterday and it is just beautiful! Such fine craftsmanship!
Adesh from Spain
Thank you so much for the support. I really appreciate it and hope to buy another one of these beauties soon when […]
Arjan from Breda
The buildings are beautiful. I enjoy the looks and the perfection. Thanks
Samantha from Oakland
I received the villa savoye model in the mail today. Thank you so much!
Joel from West Malling
It’s arrived and it looks superb!! Well worth the (slight) wait. Thank you!!
Greg from London
Hi Robert. Amsterdam blue river received safe and sound. Looks great, lovely detail. Cheers
Claire Holdsworth from London
Thank you so much. The model is beautiful. It’s a gift for my husband’s birthday and I know he will love it […]
karen from UK
Thank you so much for producing such a lovely item, my husband is so happy with it! He’s a life long Arsenal […]
Gijs from Netherlands
Goodmorning, I receveid the two cityscape packages, really happy with them!
Nathalie from France
Dear Chisel, Dear Mouse, I received the Unite d’habitation! Thank You! It is a splendid item and the manufacturing is perfect. Le […]
paul weinschenk from Arlington, VA USA
Do youhave any plans to creeate models of Washington, DC and Buenos Aires? Thanks pweinschenk@outlook.com
Alasdair from London
Absolutely thrilled with my Broadcasting House model. If you’re looking at these and can’t make up your mind, then my advice is […]
Pearl Allan from East Yorkshire
The Glasgow School of Art model was for my daughter, a graduate of the school. It arrived safely, very well packaged, and […]
Jeannie Gold from Santa Monica, CA
I LOVE my Chisel & Mouse models. I have 8 beauties now! I’d like to collect them all!
Victoria from Denmark
THANK YOU EVER SO MUCH! I just received the gift for my husband. Fantastic service. I cannot wait for the surprise. Thank […]
Simon from Lewes
The two models arrived today safe and sound. They are excellent and we are very pleased with them.
Ross from UK
My Shankly Gates arrived safe and sound earlier today and I bloody love them! rnrn A lifelong Liverpool fan and born and […]
Paul Oldfield from West Yorkshire
Bought the Amsterdam ‘Blue River’ model. The quality is superb. rnrnLevel of detail on the model is phenomenal, I’m sure I’ll be […]
Paul Divall from Warminster UK
I THINK THAT A MODEL OF THE DE LA WARR PAVILION IN BEXHILL WOULD BE ENORMOUSLY POPULAR ( I NOTE THAT YOU […]
Al from Texas
Just got my Carreras factory model and I couldn’t be happier! I had visited it in person a number of years ago […]
30 Rockefeller Plaza & Prometheus Statue from Rockefeller Center, NYC
Please consider adding the iconic 30 Rockefeller Plaza, the centerpiece of New York’s Rockefeller Plaza, and the brilliant statue of Prometheus directly […]
Ian from Kingston upon Thames
Received the Firestone Factory, Brentford model and it’s as good as I had hoped for. If anything it’s better! Thanks very much.
Sarah from Minneapolis
I just received it today and my husband loves it. Thank you so much!
Ian from London
Received the Arsenal Highbury Stadium model – absolute beauty, great detail, beautifully finished, excellent quality.
Frank C from Wallingford, Connecticut, USA
Your Pantheon model arrived yesterday. It exceeds my greatest expectations. I’m delighted with it.
Yuval from Netherlands
I received the model of Paris St. Germain (Blue River) on time and in good condition. I am very pleased with the […]
Will from Sydney
My experience with Chisel & Mouse was excellent. I found what I wanted really easily on the site, ordering quick and simple […]
Gail from Fife
This is a fantastic model. The service was first class from start to finish. Thank you so much.
Simon B from Grays, Essex
Hi TherernrnI couldn’t be happier with my London Cityscape. It is quite literally breathtaking, it even has my favourite pub, The Bell […]
Helen A from
The model is great – it was a gift for my dad, who actually began his career as an apprentice working at […]
Jean P from France
Maquettes bien recu ce jour. C’est super merci pour votre travail ci-joint l’installation dans notre agence d’architecture belle continuation pour vous a […]
Emily S from Denver, CO
I purchased the Berlin city model as a gift. The recipient and I were both delighted when we saw it — definitely […]
Zoe D from Hull, UK
My partner absolutely loves the sculptures and cityscapes and has quite a collection now. Some of them that have personal meaning for […]
Anne from London
The quality of the product is excellent. So were the wrapping, packaging, and delivery.
David from London
I love my model of the Trelick Tower. It’s a wonderful replica, which has that extra bit of soul having been hand […]
Candice from New York
I have been collecting Chisel and Mouse’s pieces for a while now. They are beautifully crafted and a staple in our home. […]
Deborah B from London
Thank you for your really responsive service. I ordered a cityscape of London for a colleague who is leaving London after 30 […]
bob from virginia
I would like to see a cross-section of monticello ( Thomas Jefferson’s home),maybe mount rushmore,or machu picchu.
Carolyn from California
Cityscape of San Francisco?rnrnAny model of Guggenheim in New York?rnrnBig fan! Can’t decide what to purchase first!
Ralph DV from Stamford, Connecticut, USA
Love the models, the detail, the museum quality. Would be very interested in models of ancient buildings and monuments, especially from Roman […]
Jean from Switzerland
I was in Florence one month ago !rnThe model is absolutely amazing and reminds me of everything I saw in this incredible […]
Patrick C from London
Chisel and Mouse are one of the most innovate and interesting companies to emerge in the last few years. The models are […]
Jorge from London
I got the models and they are awesome!!!!. The product, wrapping and service delivery were excellent. Thank you so much.
Neil Wilson from Watchet
Just opened my birthday present. A fantastic replica of Broadcasting House by G.Val Myer and I couldn’t be more delighted. My partner […]
Luke from UK
Received our order and we are super happy with it, so much so we have just placed another order for two more […]
Mark W from London
Absolutely fantastic! Purchased two items, both beautifully packed. Stunning workmanship. Many many thanks. I will certainly be keeping an eye on future […]
Ben from England
I have received my model safely.rnI have to say I am impressed with everything. The packing, the service,rnthe comms, and especially the […]
Mark F from Lincolnshire
Living with a fan of brutalist architecture the model of the Trellick was a perfect gift. A wonderful recreation with great attention […]
Mark A from Chicago IL
JUST RECEIVED MY FIRST C&M MODEL – IT’S FANTASTIC THANK YOU. I WAS ESPECIALLY IMPRESSED THAT THE MODEL WAS WITH BUILDINGS BUILT […]
Jim from Philadelphia
I just received my 1:5000 model of Venice and it is stunning. Now, granted, Venice is stunning, but the model is amazing. […]
Helmut from Germany
I ordered the Bauhaus building and Guggenheim museum. Well packed and really beautiful models. I enjoy them very much and will order […]
Edwin S from Larne, Northern Ireland
Beautiful models and so well made- this is my third. A lovely piece of architectural art.
Andy GS from England
Ive just taken delivery of Berlin, Paris and Vegas (cityscapes). Just Venice left to complete my collection. Beautifully crafted and I enjoy […]
AGS from UK
Superb service, well packaged and beautifully crafted. Truly unique and a joy to look at – thank you.
Emilia from Bologna, Italy
The model of Venice was a wonderful Christmas present from my dad. It is an high quality product, packaged with care, I […]
Simon from Sussex
The model is lovely. We’re really pleased with it. It’s actually the second of your Soane models we’ve bought: they’re definitely worthy […]
Tono PR from España
Hola! Acabo de recibir la estupenda maqueta del Pantheon romano. Maravillosa réplica!rnSigue creciendo mi colección de vuestras obras, empecé con la réplica […]
Niko from Norwich, UK
Extremely pleased with the model – superb quality and detail. Loved the personal touch, and the careful packaging. I’ll have to look […]
Duncan from Uk
Another 3 models……all superb as before. Everyone is very impressed with the quality of models and how striking they look on display. […]
Rob from Berlin
The model arrived today, expertly packed. I’m super impressed with the quality and the simplicity of it. Now I want to collect […]
Mauricio from London
I got the model on Saturday, it’s so beautiful! I’ve seen some of your models before and always wanted to have one!
Derek from London
The models arrived safely and look fantastic.rnLooking forward the the next ones I will be buying
Danny from Derby
Received my Hepworth Gallery Wakefield model today – it’s even more stunning than I remember when I first saw it at the […]
Andrew from London
I have been extremely impressed with C&M. The models are so much better than even the pictures suggest. They are simple but […]
Charlotte from UK
Thank you for the Shankly Gates the model looks amazing and will be a special gift for a big Liverpool fan!rnThis is […]
Jean from England
Thank you so much for the model of The Glasgow School of Art which arrived this morningrn it’s absolutely fabulous. We are […]
Joachim from Germany
The model arrived today safely. It is very beautiful. I think about starding a small collection.rnThank you for the swift delivery.
Ian from UK
Just to let you know ‘Shankly Gates’ arrived safely this morning. Beautifully crafted, looks superb…
Donna CLB from Boston
Absolutely stunning. The attention to detail is extraordinary, and the craftsmanship is superb.
Ze from Jersey City
Love the models. Also Gavin has been really patient and helpful with all my questions.
Candice from West Coast, USA
The piece looks amazing and I am looking forward to ordering more to start a collection.
Marie from London
I’m delighted with my model; it’s more substantial than I expected & I love the white-ness & the green contrast of the […]
Bob Mills from London
Battersea Power Station was a gift from my wife, I grew up in the shadow of this building, this piece means so […]
M from Florida
Fallingwater and Farnsworth House arrived today . They are perfect . Your shop has remarkable artists and craftsmen . Thanks again for […]
DCJ from Massachusetts
I am throughly delighted with the Chicago Cityscape model I received as a Holiday present. This is the perfect gift for lovers […]
Shaun from London
Just a quick email to say I received the Cityscape today- WOW it’s brilliant, heavy as well. Got to say it’s a […]
M from Essex
Thank you for sending the beautiful model of Firehouse Engine 55. It arrived safely this morning and is absolutely perfect.
Gueseppe from Italy
parcel arrived on time . The model is beautiful ( as expected – we already have the Battersea model … ).rn
Bruce Reynolds from Virginia Beach
I am amazed by the craftsmanship and detail put into the U.S. Capitol dome model. I absolutely love it!! The customer service […]
Liz from London
My husband is absolutely over the moon with his cityscape. He loves it! He was pretty much speechless and overcome. He has […]
Sarah from Southampton
I’m delighted with the model thank you. I can’t stop looking at it.
James from USA
Received one of these beautiful buildings as a gift; have now discovered your site and can’t wait to choose more. A whole […]
Jean from France
I received my models. They are beautiful. Thank you very much and congratulation for what you do !
Stephan from Madrid
I just wanted to confirm that the NYC cityscape has arrived safely in Madrid. The execution and quality of this model is […]
Austin hacking from Whalley, Ribble Valley
Received my large scale New York for my birthday & im very impressed, it’s on the wall and is totally awesome. Will […]
Lawrence Lesser from Santa Monica, CA. USA
any chance you might have Washinton DC on your to-do list? I would be interested in a cityscape, or even better the […]
George from Minneapolis
I am looking forward to my next model. What you did with the US Capitol looks amazing!
John from Yorkshire
Parcel arrived safely this morning…thank you.rnI would just like to say it is a magnificent and beautiful thing!rnYou have captured the essence […]
Jenni from Bath
Just to let you know our order arrived safely today and we’re absolutely delighted with it. A beautiful object of art to […]
Jennie from Charlotte
The model made it perfectly, very well packed, and my architect recipient was thrilled!
Tom from Chicago
I just gave my father the model as a birthday present and his exact words were “It’s absolutely marvelous.”” Keep up the […]
REINHARD from GERMANY
The pictures arrived today with me. I am very excited! The pictures are really fantastic! Thank you very much.
NICK ARMATA from BOSTON, MA USA
Just got my model in the mail, such a great addition to me shelf! Not to mention the shipping was ridiculously fast […]
TRACEY NEWLOVE from SOUTH WALES
The cityscape I order from you arrived safely and on time in Atlanta and son and daughter-in-law were delighted with their Christmas […]
STEPHEN WALKER from ILKLEY, YORKSHIRE
We are delighted with the model of Venice. I was impressed by the model itself but you did a good job with […]
MARCO from CANADA
Happy Christmas guys, fantastic as always, pride of place on the fir place.
Pat from Northumberland
The website was easy to follow and communication was spot on. Went on to buy two cityscapes, Venice and New York, as […]
Greg from Oakville Ontario Canada
I have ordered several models over the last year and the newest arrivals – Berlin Cityscape, Bauhaus building and the Fagus Factory […]
Pat Smith from Caterham Surrey
Perfect. Can’t wait to give this beautiful model to my partner for his birthday in early January. Somerset House has a very […]
Jules from NY
I love it thank you very much! The craftsman ship is top notch. GreT quality piece. Thank you!! Keep up the great […]
Mairwen Haxton from London
The NY Cityscape has just arrived and I’m delighted with it. It is so much better in the flesh than in the […]
Patricia Baines from West Malling. Kent
The London model is a gift for my grandson Charles’s 21st birthday on Christmas Day. It was delivered very promptly and is […]
Sam from California
This is an amazing piece that I can’t wait to gift to my wife. I heard about you guys through a video […]
stefan thull from cologne
what a wonderfull item! many thanks. i buy NYC and BERLIN. very good shipping! i want AACHEN, my hometown. but i think, […]
joseph from pasadena, california
I received my Los Angeles model yesterday and it is magnificent! It arrived safely, perfectly-wrapped and boxed and ready for display. The […]
Kevin Foy from Indianapolis, IN USA
I just received my “Engine 55” Manhattan Fire Station… WONDERFUL!!! Great, great detail. Love it. My father was a Chicago Fire Department […]