FEEDBACK AND SUGGESTIONS
Feedback really helps, it gives potential customers the confidence to buy and provides us with useful information and ideas on how to continue improving our products and service. We'd be very grateful if you could share your feedback and ideas.
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| Claire Holdsworth from London | February 10 2023 |
| Thank you so much. The model is beautiful. It’s a gift for my husband’s birthday and I know he will love it too. Claire | |
| karen from UK | November 11 2022 |
| Thank you so much for producing such a lovely item, my husband is so happy with it! He's a life long Arsenal supporter and we got this for his 60th Birthday. | |
| Gijs from Netherlands | October 28 2022 |
| Goodmorning,I receveid the two cityscape packages, really happy with them! | |
| Nathalie from France | October 26 2022 |
| Dear Chisel,Dear Mouse,I received the Unite d'habitation! Thank You! It is a splendid item and the manufacturing is perfect. Le Corbusier would have been very glad. It's a Christmas present, it's hard to wait to offer it! | |
| paul weinschenk from Arlington, VA USA | September 11 2022 |
| Do youhave any plans to creeate models of Washington, DC and Buenos Aires? Thanks [removed@*****.com] | |
| Marvin from USA | August 09 2022 |
| What is the chances that one day a "San Francisco, California, USA" cityscape would be included in your catalog? | |
| Alasdair from London | August 01 2022 |
| Absolutely thrilled with my Broadcasting House model. If you're looking at these and can't make up your mind, then my advice is just to get it. Completely worth it. | |
| Pearl Allan from East Yorkshire | August 01 2022 |
| The Glasgow School of Art model was for my daughter, a graduate of the school. It arrived safely, very well packaged, and we are all delighted with it, thank you. | |
| Jeannie Gold from Santa Monica, CA | July 14 2022 |
| I LOVE my Chisel & Mouse models. I have 8 beauties now! I'd like to collect them all! | |
| Harry from London | July 04 2022 |
| I’ve just taken delivery. Its amazing, thanks again! | |
| Simon from Lewes | June 28 2022 |
| The two models arrived today safe and sound. They are excellent and we are very pleased with them. | |
| Victoria from Denmark | June 28 2022 |
| THANK YOU EVER SO MUCH! I just received the gift for my husband. Fantastic service. I cannot wait for the surprise.Thank you. | |
| Ross from UK | June 20 2022 |
| My Shankly Gates arrived safe and sound earlier today and I bloody love them!A lifelong Liverpool fan and born and raised about fifteen miles away from where Shankly came from in Ayrshire so I'm a very happy boy! Thank you to you and your team for such a wonderful piece which I shall cherish. | |
| Paul Oldfield from West Yorkshire | June 17 2022 |
| Bought the Amsterdam ‘Blue River’ model. The quality is superb. Level of detail on the model is phenomenal, I’m sure I’ll be making a collection of these. Buy one you won’t regret it! Just an idea I would like to see some more UK cities added like Manchester, Leeds and Edinburgh… | |
| Paul Divall from Warminster UK | June 05 2022 |
| I THINK THAT A MODEL OF THE DE LA WARR PAVILION IN BEXHILL WOULD BE ENORMOUSLY POPULAR ( I NOTE THAT YOU HAVE DONE THE MARINE COURT IN ST LEONARDS - I LIVED IN HASTINGS AND ST LEONARDS AS A CHILD AND TEENAGER IN THE 50S AND 60S AND MY FATHER WAS DEPUTY BOROUGH ENGINEER WHO RESCUED AN ORIGINAL OAK DOOR FROM ONE OF THE MARINE COURT'S REFURBISHMENTS AND TURNED IT INTO AN OAK , SADLY NO LONGER WITH US, NEITHER NOR FATHER - TO MY MIND THE PAVILION IS FAR MORE ICONIC AND WE COULD DO WITH THE BENEFIT OF YOUR EXPERTISE TO A BEAUTIFUL MODEL OF THAT GLORIOUS PIECE OF ART DECO CONSTRUCTION). THANK YOU FOR YOUR ATTENTION. | |
| James from UK | May 26 2022 |
| Thanks for your email. Beautiful workmanship! Very happy. | |
| Al from Texas | May 23 2022 |
| Just got my Carreras factory model and I couldn't be happier! I had visited it in person a number of years ago when I was in London and thought it was impressive in both scale and design. I have many pictures from that visit but it is great to have in a 3-D version that I see every day. | |
| 30 Rockefeller Plaza & Prometheus Statue from Rockefeller Center, NYC | April 18 2022 |
| Please consider adding the iconic 30 Rockefeller Plaza, the centerpiece of New York's Rockefeller Plaza, and the brilliant statue of Prometheus directly in front of the main entrance. I believe these would be welcome additions to your outstanding offerings. | |
| Ian from Kingston upon Thames | March 29 2022 |
| Received the Firestone Factory, Brentford model and it's as good as I had hoped for. If anything it's better! Thanks very much. | |
| Anne from California | March 11 2022 |
| We received the model today and we LOVE it! Gorgeous | |
| Sarah from Minneapolis | March 03 2022 |
| I just received it today and my husband loves it. Thank you so much! | |
| Ian from London | March 02 2022 |
| Received the Arsenal Highbury Stadium model - absolute beauty, great detail, beautifully finished, excellent quality. | |
| Frank C from Wallingford, Connecticut, USA | January 25 2022 |
| Your Pantheon model arrived yesterday. It exceeds my greatest expectations. I'm delighted with it. | |
| Yuval from Netherlands | January 18 2022 |
| I received the model of Paris St. Germain (Blue River) on time and in good condition.I am very pleased with the product, which is stunning and very detailed. You can see landmarks in detail as the Louvre pyramid, Musee d'orsay, Palais de Luxembourg, the St. Sulpice Church, the Academie Francaise, Odeon Theater and the Samaritaine department store. It gives you almost the feeling like if you are flying in a helicopter above this quartier of Paris.An idea: The city of Prague (with the river, the Charles Bridge and the castle) is also a very beautiful city. Maybe it is an idea to develop a model of Prague? | |
| Will from Sydney | January 14 2022 |
| My experience with Chisel & Mouse was excellent. I found what I wanted really easily on the site, ordering quick and simple too. The delivery was super quick, even to Austria so that was an extra bonus at Christmas time when I was running late! Great thank you. | |
| Gail from Fife | January 14 2022 |
| This is a fantastic model. The service was first class from start to finish. Thank you so much. | |
| Simon B from Grays, Essex | January 13 2022 |
| Hi ThereI couldn’t be happier with my London Cityscape. It is quite literally breathtaking, it even has my favourite pub, The Bell in Middlesex Street. But this is the amazing thing, the roof is the correct shape, so the detail is amazing. BestSimon | |
| Helen A from | January 12 2022 |
| The model is great - it was a gift for my dad, who actually began his career as an apprentice working at Hoover, and worked there for many years. I immediately recognised that the model depicted the canteen block, and I was impressed that you had that level of detail about the building on your website. What I didn't know was that at one stage, the ground floor of building also housesd the training functions - so it was exactly where my dad first worked. He was delighted by it! I was really happy with everything - the model arrived in the expected timescale and the packaging was particularly good and ensured it was well protected. Thanks again! | |
| Jean P from France | January 12 2022 |
| Maquettes bien recu ce jour. C'est super merci pour votre travailci-joint l'installation dans notre agence d'architecturebelle continuation pour vousa une prochaine | |
| Emily S from Denver, CO | January 11 2022 |
| I purchased the Berlin city model as a gift. The recipient and I were both delighted when we saw it -- definitely a cool piece to adorn a wall/desk/office for years to come. I was also really impressed by the speed with which it arrived (right before the holidays, no less). | |
| Zoe D from Hull, UK | January 11 2022 |
| My partner absolutely loves the sculptures and cityscapes and has quite a collection now. Some of them that have personal meaning for us, such as places or buildings we've visited. | |
| Anne from London | January 10 2022 |
| The quality of the product is excellent. So were the wrapping, packaging, and delivery. | |
| David from London | January 10 2022 |
| I love my model of the Trelick Tower. It’s a wonderful replica, which has that extra bit of soul having been hand made. Will definitely be ordering more models. | |
| Candice from New York | January 10 2022 |
| I have been collecting Chisel and Mouse’s pieces for a while now. They are beautifully crafted and a staple in our home. They always arrive on time or early and in pristine condition. | |
| Deborah B from London | January 10 2022 |
| Thank you for your really responsive service. I ordered a cityscape of London for a colleague who is leaving London after 30 years. She was really thrilled with it, it was stunning. I have previously given your model of Craven Cottage to my brother, a lifelong Fulham fan and he was delighted with it. I think your pieces are so innovative and unusual, they make perfect gifts! I am just waiting for someone to buy me one! | |
| bob from virginia | December 27 2021 |
| I would like to see a cross-section of monticello ( Thomas Jefferson's home),maybe mount rushmore,or machu picchu. | |
| Carolyn from California | December 16 2021 |
| Cityscape of San Francisco?Any model of Guggenheim in New York?Big fan! Can’t decide what to purchase first! | |
| Ralph DV from Stamford, Connecticut, USA | December 15 2021 |
| Love the models, the detail, the museum quality. Would be very interested in models of ancient buildings and monuments, especially from Roman Empire, early to middle Principate. | |
| Jean from Switzerland | November 19 2021 |
| I was in Florence one month ago !The model is absolutely amazing and reminds me of everything I saw in this incredible city | |
| Greg from London | November 04 2021 |
| Model received safe and sound. Another superb one! | |