FEEDBACK AND SUGGESTIONS

Feedback really helps, it gives potential customers the confidence to buy and provides us with useful information and ideas on how to continue improving our products and service. We'd be very grateful if you could share your feedback and ideas.


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Jean from Switzerland  November 19 2021
I was in Florence one month ago !The model is absolutely amazing and reminds me of everything I saw in this incredible city

Greg from London  November 04 2021
Model received safe and sound. Another superb one!

Patrick Callaghan from London   October 22 2021
Chisel and Mouse are one of the most innovate and interesting companies to emerge in the last few years. The models are superb, intricately detailed, and a joy to have. I’m on my 7th, with an 8th on the way. For those with a love of architectural models, made with a real love of the craft, and delivered with a highly professional service, these pieces are second only having to the real thing.

Jorge from London  September 10 2021
I got the models and they are awesome!!!!. The product, wrapping and service delivery were excellent. Thank you so much.

Neil Wilson from Watchet  August 29 2021
Just opened my birthday present. A fantastic replica of Broadcasting House by G.Val Myer and I couldn't be more delighted. My partner tells me the company were super helpful. The sculpture is a perfect replica of substantial weight and quality build. It will be taking up residency in my Radio Museum in Watchet as the only 3 dimensional representation of this iconic building.Its just perfect! Thank you Chisel and Mouse.

Benjamin Dennehy from Bournemouth  July 25 2021
The models are amazing. I am ordering another 4.

Candice from California  June 14 2021
As always what a beautiful piece and speedy delivery.

Luke from UK   June 06 2021
Received our order and we are super happy with it, so much so we have just placed another order for two more cityscapes! Hoping to purchase another 3 for a total of 6 to make an impactful wall feature. Thank you all for an amazing piece of sculptural art.

Mark Woodhead from London   May 25 2021
Absolutely fantastic! Purchased two items, both beautifully packed. Stunning workmanship. Many many thanks. I will certainly be keeping an eye on future projects.

Ben from England  March 08 2021
I have received my model safely.I have to say I am impressed with everything. The packing, the service,the comms, and especially the model which is exquisite and surpassesmy expectations. I'm glad I found you.Many thanks

Mark Forster from Lincolnshire  March 02 2021
Living with a fan of brutalist architecture the model of the Trellick was a perfect gift. A wonderful recreation with great attention to detail. You made a concrete fan very happy.

Mark Atkinson from Chicago IL  February 22 2021
JUST RECEIVED MY FIRST C&M MODEL - IT'S FANTASTIC THANK YOU. I WAS ESPECIALLY IMPRESSED THAT THE MODEL WAS WITH BUILDINGS BUILT OR UNDER CONSTRUCTION SINCE YOUR WEBSITE PICTURES - IT IMPRESSIVE AND APPRECIATED. THANK YOU - YOU JUST MADE A SATISFIED CUSTOMER WHO WILL BE A REPEAT CUSTOMER.

Jim from Philadelphia  February 10 2021
I just received my 1:5000 model of Venice and it is stunning. Now, granted, Venice is stunning, but the model is amazing. I sent my kids and GF pics saying this is possibly the coolest thing I’ve ever bought, and I’m 64!Thanks, beautiful. No doubt I’ll be back!

Helmut from Germany  February 05 2021
I ordered the Bauhaus building and Guggenheim museum. Well packed and really beautiful models. I enjoy them very much and will order citycapes this year. Thank you Gavin for your service and patience.

Edwin Simpson from Larne, Northern Ireland   February 03 2021
Beautiful models and so well made- this is my third. A lovely piece of architectural art.

Andy Gunter-Smith from England   January 19 2021
Ive just taken delivery of Berlin, Paris and Vegas (cityscapes). Just Venice left to complete my collection. Beautifully crafted and I enjoy looking at them every day. Thank you for taking such good care with the packaging. Each one is a joy to look at.

AGS from UK  January 19 2021
Superb service, well packaged and beautifully crafted. Truly unique and a joy to look at - thank you.

Emilia from Bologna, Italy  December 25 2020
The model of Venice was a wonderful Christmas present from my dad. It is an high quality product, packaged with care, I love it!

Sahra from Denmark  December 24 2020
Thank you so much! It arrived on time and I am super happy!

Simon from Sussex  December 10 2020
The model is lovely. We're really pleased with it. It's actually the second of your Soane models we've bought: they're definitely worthy of the museum itself!

Tono Pasqual del Riquelme from España  December 04 2020
Hola! Acabo de recibir la estupenda maqueta del Pantheon romano. Maravillosa réplica!Sigue creciendo mi colección de vuestras obras, empecé con la réplica de nuestra casa familia de Peñacerrada y ahora sumo una obra más... No será la última!Muchas gracias por vuestro excelente trabajo!Cuidaros...

Niko from Norwich, UK  December 04 2020
Extremely pleased with the model - superb quality and detail. Loved the personal touch, and the careful packaging. I'll have to look into starting a collection!

Duncan from Uk  December 04 2020
Another 3 models......all superb as before. Everyone is very impressed with the quality of models and how striking they look on display. Effectively packaged with great communication about delivery.

Rob from Berlin   November 30 2020
The model arrived today, expertly packed. I'm super impressed with the quality and the simplicity of it. Now I want to collect more...

Mauricio from London  November 30 2020
I got the model on Saturday, it's so beautiful! I've seen some of your models before and always wanted to have one!

Derek from London  November 30 2020
The models arrived safely and look fantastic.Looking forward the the next ones I will be buying

Greg from London  November 28 2020
Model received, looks superb!

Danny from Derby  November 27 2020
Received my Hepworth Gallery Wakefield model today - it's even more stunning than I remember when I first saw it at the galley itself. Excellent service all round.

Andrew from London  November 20 2020
I have been extremely impressed with C&M. The models are so much better than even the pictures suggest. They are simple but stunning. We've gone for a collection of three, having been wowed by the first model (a present to me a year ago). C&M have provided fantastic customer service. We have even sent one of their models of Paris to a friend in Australia who should have been visiting Paris this year for her 40th birthday, but couldn't make it.

Andreas from Germany  November 17 2020
I received the models yesterday and they look beautiful!

Charlotte from UK  November 17 2020
Thank you for the Shankly Gates the model looks amazing and will be a special gift for a big Liverpool fan!This is my second order as I have the Rome city map and both are of excellent quality.

Jean from England  November 05 2020
Thank you so much for the model of The Glasgow School of Art which arrived this morning it’s absolutely fabulous. We are thrilled with it, many thanks again

Joachim from Germany  November 03 2020
The model arrived today safely. It is very beautiful. I think about starding a small collection.Thank you for the swift delivery.

Ian from UK  August 05 2020
Just to let you know 'Shankly Gates' arrived safely this morning. Beautifully crafted, looks superb...

Donna Carpenter LeBaron from Boston  July 16 2020
Absolutely stunning. The attention to detail is extraordinary, and the craftsmanship is superb.

Ze from Jersey City  July 06 2020
Love the models. Also Gavin has been really patient and helpful with all my questions.

Candice from West Coast, USA  June 15 2020
The piece looks amazing and I am looking forward to ordering more to start a collection.

Dan from South West England  June 14 2020
All received thanks - v pleased with it

Marie from London  June 03 2020
I'm delighted with my model; it's more substantial than I expected & I love the white-ness & the green contrast of the window bars...Many thanks, I am well pleased with my model. (Also the packing, recyclable, thanks)

Bob Mills from London  February 01 2020
Battersea Power Station was a gift from my wife, I grew up in the shadow of this building, this piece means so much to me and my family and is an instant heirloom to be passed on.

ADDRESS

Chisel & Mouse, Unit 1 Hooklands Farm, Scaynes Hill, West Sussex, RH17 7NG, UK.
+44(0)1273251335
store@chiselandmouse.com

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